Returns Policy

To request returns please email

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please submit a problem report to

Wrong Address – In the event that you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable).

If you haven’t registered an account on and added a billing method, any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping, so please email us at

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for sealed goods which were unsealed after delivery and thus aren’t suitable for return due to health protection or hygiene reasons therefore Imprint Republic reserves rights to refuse returns at its sole discretion.

This Policy shall be governed by the laws of England

For more info on returns, please read our FAQs.